Emergencies happen when you least expect them. When you have one, you need to know that we’re here to help. You can access our services 24/7 through either

  • Going via the NNAC Assist app (available on iPhone App Store, Google Play or Android stores)
  • Calling 0860 667873 or the alternative number 083 789 9927 and get through to our dedicated emergency services.

Our range of Emergency and claims services are available at a monthly cost of R48, and covers:


Roadside Emergencies

  • Assistance in the event of a mechanical or electrical breakdown
  • Use our Live Map Tracking to track the progress of the operator, and get their estimated time of arrival


Home Emergencies

Get assistance for emergency household repairs 24/7. We’ll provide you with:

  • Plumbers
  • Electricians
  • Locksmiths
  • Glaziers


Medical Services

  • Paramedics or ambulance services for you or your family in the event of you/them requiring them
  • Our services work together with a national complement of accredited medical assistance service providers.


Legal Assist

  • Our experienced panel of lawyers and legal consultants can provide you with legal advice
  • Advice over the phone and standard documentation are free.
  • The first 30 minutes of a direct consultation are free


Home Drive

  • Our chauffeur service will get you home safely if you’re over the legal alcohol limit.
  • It is available within a 50-km radius of the CBD of 10 cities in SA.
  • The maximum is 6 trips per year


Lodge a Claim

  • Lodge a motor, home or personal item claim, by uploading images and information at the scene of the accident/claim
Asset 1@2x


Android, iPhone devices only:

  • Search “NNAC Assist” in your iPhone App Store or Play store
  • Scroll to the NNAC Assist App and download
  • You will be required to register and complete your details
  • Click on “Get OTP” once
  • Insert the OTP, once this has been received via SMS
  • Read through and accept the T&C’s then register
  • Go to Log in
  • Insert your mobile number and password
  • Click Login
Get it on Google Play
Download on the App Store